The term 'Bohemian Brands Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is 5 Ducketts Wharf, South Street, Bishop's Stortford, Herts, CM23 3AR, UK. Our company registration number is 10527565 and our AWRS number is XHAW00000108318. The term 'you' refers to the user or viewer of our website.
Our ICO registration number is ZA279427.
You represent that you are an adult of the age of 18 years or older (21 or older for USA and Canada) and are agreeing to and accepting these terms and conditions. Otherwise, you are prohibited from accessing and using this website and any of its functions, products or services.
MAKING A PURCHASE:
Making a purchase could not be easier. To place an order please browse our website, simply add what you like to the basket and make payment at the checkout.
You are responsible for ensuring that you meet the age limit legal requirements in your country for purchasing alcohol products.
We accept payment by Credit Card, PayPal and Apple Pay. If you are shopping from overseas, place your order and your credit card company will convert the transaction to GBP (British Pound) from your own currency. Our website uses address verification software for all card transactions. If your card does not support this service we are not responsible for the failure of the payment.
SHIPPING & HANDLING:
Shipping and handling costs are added automatically and will be charged according to the delivery location. It is important to be aware that for deliveries outside of the UK duty and taxes may need to be paid at the point of delivery. You, the customer, are responsible for these charges.
We ship all orders through a reliable postal service. Once a package is shown in tracking as successfully delivered we cannot process or reship replacements unless non-receipt of goods can be proven.
If you place an order and decide that you want to cancel or change the details of the order, you must notify us at https://shop.bohemianbrands.co.uk/pages/contact-us or call us on 0208 066 7501 within 1 hour of placing the order where we will endeavour to resolve the issue. We will always do our best to help however, due to the nature of our shipping processes, changes cannot always be guaranteed.
All orders received by 12.30pm can be dispatched the same day. The cut off for next day deliveries is 12.30pm and any orders placed after this time will be dispatched the next day.
Standard delivery within the UK take up to 5 working days and International deliveries can take up to 10 working days.
MONEY BACK GUARANTEE AND RETURNS POLICY:
All items sold on the Bohemian Brands website are subject to a 28 day money back guarantee and as such customers are entitled to a full refund on items returned within this time period. This 28 day period begins the day that the items are received. If for any reason you are unsatisfied with your items, you MUST report your request to firstname.lastname@example.org within this 28 day period. Request made after this time will be denied. For tracked items, this will be the day that the tracking states "delivered" on the relevant postal carrier's website
The cost of shipping from the customer to Bohemian Brands in the event of a return is the full responsibility of the customer. This term is agreed to upon placing an order with Bohemian Brands.
Only unopened products that have not been used can be returned for a refund. We will refund the entire purchase price less shipping, handling and any duties.
Please note a refund may take up to 10 days to post to the account used for the payment. If not received after 10 days, please contact our customer service for resolution.
Before you return your items please contact us so that we may issue a Return of Merchandise Authorisation (RMA) number. Please write this RMA number and your order number on your returns label. Returns cannot be accepted without the RMA. Shipping costs are not refundable.
It is strongly recommended that all returns are sent using a tracked service to us. We can issue a refund only when it is received by us. In the event you have sent it via an untracked service and it is not received by us, we will not be liable to issue a refund.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unless it is otherwise noted or stated, we and/or our licensors own and operate the property rights of this website and all it's the material therein. All rights are reserved. Pages from this website can be viewed and printed for personal use only. You must not:
When using and accessing our website any intentions to cause damage, deny or prohibit accessibility to the website in any way that is unlawful, illegal or any instance of fraudulent or harmful behaviour is prohibited. Using and accessing our website in order to copy, store, host, transmit, send, use, publish or distribute material that could be considered damaging to computer software is prohibited in all forms. Without prior written consent, you may not conduct or perform any systematic or automated data collections in relation to our website. Unsolicited transmission of commercial communications is prohibited.
YOUR BOHEMIAN BRANDS ACCOUNT:
It is your responsibility to ensure that your User Id and password for your Bohemian Brands account is kept secure. You agree and are bound to all terms and conditions by any activity that is performed in your Bohemian Brands account. Bohemian Brands reserves the right to terminate your account, refuse service and cancel any orders at any time without notice or an explanation.
USER GENERATED CONTENT:
The material, images, sounds, information and communications that you submit to our website for whatever purposes will grant us a worldwide, non-exclusive license to reproduce, translate, distribute and publish it for existing or future commercial purposes. The communications and material you submit to our website will be handled in a non- confidential and non-proprietary manner unless previously stated and you also grant us the right to sub-license these rights and the right to bring any actions for infringement on of these rights. You must not submit any illegal or unlawful content and must not infringe on any third party's legal rights.
Bohemian Brands cannot warrant or guarantee the complete accuracy of all or any information published on this website, that the website will remain available at all times or that content is kept up to standards and date.
You hereby indemnify our website and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.
BREACHES OF TERMS AND CONDITIONS:
If you breach our terms and conditions in any way, we have the right to undergo or take action as deemed appropriate and at any time may deny you access to our website by necessary means. We may also bring court proceedings and legal action against you. Our terms and conditions are for the benefit of both parties but are not intended to benefit third party associations or be enforceable by any third party. Our relation to these terms and conditions is not subject to the consent of any third party.
Bohemian Brands may suspend or terminate this agreement or a member's account at any time and immediately if we believe there has been fraudulent activity has been used on our website.
AMENDMENTS TO THE TERMS AND CONDITIONS:
Bohemian Brands reserves the right to change, modify or revise our website at any time without prior notification. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
By using our site, you agree to be bound by any changes, modifications and revisions.
PROMOTIONS AND SPECIAL OFFERS:
All promotions, special offers and discount codes are subject to the above terms and conditions. Unless specified otherwise, all offers are subject to the following terms and conditions:
Customers who become aware of an offer after having placed an order will not be able to redeem the offer retrospectively.