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Frequently Asked Questions

What is your returns policy?

We offer a 28 day returns policy for unopened products in the unlikley event you aren't satisfied with your order. If you would like to request a refund please email info@bohemianbrands.co.uk. For more information on our returns policy, please take a look at our terms and conditions.

 

Payment, Delivery & Returns

We offer a 28 day returns policy for unopened products in the unlikley event you aren't satisfied with your order. If you would like to request a refund please email info@bohemianbrands.co.uk. For more information on our returns policy, please take a look at our terms and conditions.

We offer next day delivery and standard delivery. Our delivery charges are calculated at the checkout.

Yes, all of our orders are tracked.

It can take up to 10 days for a refund to show in the payment account. If your refund isn't recieved in this 10 day period please contact our customer service team.

We only deliver to PO boxes that offer a signed for service, otherwise no we do not deliver to PO box addresses.

Yes, we do ship internationally. Please allow up to 10 working days for international delivery. Exclusions apply, please contact our team for further information.

If you wish to change the delivery address, please contact us within 1 hour of placing your order. Call 0208 066 7501 and speak to one of our team.

We accept payment by credit/debit cards, PayPal and Apple Pay.

Our standard delivery takes up to 5 working days for UK orders. We also offer a next day delivery service for orders placed before 12.30pm.

Product Questions

Our vodka is distilled 5 times to ensure a smooth, rich and velvety spirit of the highest quality.

We don't currently sell flavoured gin, however keep an eye out for new products as this is something we may introduce in the future.

Yes, we sell a range of flavoured football vodkas from sweet to citrus lime. To view our full range of flavoured vodka, visit our flavoured vodka page.

Currently, our vodka flavours correspond to team colours. We don't currently offer different flavours in different bottle however we may offer this in the future.

All good independent retailers, our online store and Amazon as well as periodically with Costco.

We are proud to produce our vodka and gin here in the UK.

Our team are always working to grow our product range, we hope to offer more rugby spirits shortly.

We do sell a small selection of limited edition champagne. You can find them on our website.

No, we don't have a minimum order requirement. Whether you'd like to order 1 bottle of 20, we look forward to recieving your oder.

We are focused on sustainability and whilst not all our packaging meets the criteria yet, the majority does and we aim to be fully compliant by 2022.

Yes, but this does depend on how strict your diet is.

Our products state whether they are suitable for vegans on the packaging.

Questions About Us

Bohemian Brand was established in 2014, to find out more about us, head to our 'about us' page.

Yes, we offer beautifully crafted wooden gift boxes. Simply add a box to your order and our team will pack the box ready for gifting.

Please email info@bohemianbrands.co.uk for further information.

Yes, we are on Instagram and Facebook. Give us a follow and share your pictures of your ordered with us. You'll also find some exclusive content.

No, we don't currently offer gift vouchers.

Please email info@bohemianbrands.co.uk for further information.

Yes, we do work with influencers. If you are interested in working with us, please contact our team using our online contact form.

Yes we are currently listed with over 30 wholesalers/cash and carries.

We create unique, exceptionally crafted spirits distilled by artisans using the finest ingredients, processes and flavours. Our officially licensed products make perfect gifts or a great treat for yourself. Shop our full collection today.

To find out about career opportunities please email info@bohemianbrands.co.uk.

For information on custom orders for businesses, celebrities and influencers please contact our team.

We are always working to include more teams in our product range, if you can't find your team right now, please check back soon.

Please email info@bohemianbrands.co.uk for further information.

To contact our customer service team please email info@bohemianbrands.co.uk or complete the contact form on our contact us page.

Other

Yes, all of our products are officially licensed and we work in partnership with the associated teams.

Yes! Our team are always working hard behind the scenes to develop new products and increase our product range.

Please email info@bohemianbrands.co.uk for further information.

We don't currently offer personalisation, however this may be something we offer in the future.